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We're Here to Assist You

At Jiaxing Dengs Textile Co., Ltd., we specialize in premium home textiles — blankets, cushions, curtains, and bed linen sets — crafted with care and delivered with warmth. Every interaction with our customers is deeply valued, and your questions, feedback, or concerns are essential to our continuous improvement.

🛋️ Blankets 🧵 Cushions 🪟 Curtains 🛏️ Bed Linen Sets 🤍 White Collection

Our dedicated customer support team undergoes ongoing, intensive training to expertly handle a comprehensive range of inquiries. We adhere to a strict service protocol, responding to all non-urgent messages within 1–2 business days.

Send Us a Message

Use the form below to send your inquiry directly to our support team. Fields marked with * are required.

Contact Details

Address No. 1880 Renmin Road, Wutong Street,
Tongxiang, Jiaxing, Zhejiang, China
Note: For PayPal-specific inquiries, we recommend contacting PayPal's customer support directly through their official channels.

Response Time Commitments

  • General Inquiries & Pre-Sales: 1–2 business days
  • Order & Post-Purchase Support: 1–2 business days
  • Return & Refund Requests: Priority, 1–2 business days
  • Escalated / Urgent Matters: Acknowledged within 24 hours

Business days: Monday – Friday, excluding Chinese public holidays.

Expedite Your Request

  • Order reference number (if applicable)
  • Clear, detailed description of your issue
  • Supporting documents or photos
  • Accurate contact details for follow-up

Self‑Service Resources

Many common questions are answered in our policy pages:

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